Returns & Exchanges
At RotopaX, we want you to be completely satisfied with your purchase. If your new fashion items aren't the perfect fit, you can return or exchange them within 30 days of delivery.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Pack Your Items
Place the items in their original packaging with all tags attached, ensuring the garments are unworn and in original condition.
Attach the Label
Download and print your prepaid shipping label from the portal and securely attach it to the outside of your return package.
Drop Off and Track
Drop your package off at any authorized carrier location and keep your tracking receipt until your refund or exchange is processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing